About the MSU ITS Procurii Project Team

This Proof of Concept is developing an internal AI-powered chatbot that assists ITS Procurement staff in efficiently locating and interpreting relevant procurement information. The chatbot will serve as an intelligent assistant capable of understanding natural language queries and providing accurate, reference-based responses sourced from authorized ITS documentation.

Team Members

• Cameron Cummings
• Nicole Milla Monterola
• Ava Grace Noe
• Ander Talley
• Shelly Hollis, Faculty Advisor

About the USM SoS Reglex Project Team

SoS is pursued a Proof of Concept (POC) aimed at augmenting staff capabilities, enhancing key elements of regulatory review, and improving the accuracy and efficiency of compliance assessments. This initiative aligns directly with the office’s mission to operate transparently and cost-effectively, demonstrating how innovation can strengthen public trust and streamline government processes.

Team Members

• Mandip Adhikari
• Saleep Shrestha
• Aditya Sharma
• Bibas Kandel
• Gunjan Sah
• Kapil Sharma
• Brycie Wiseman, Faculty Advisor

About the MSU SoS IntelliReg Project Team

SoS is pursued a Proof of Concept (POC) aimed at augmenting staff capabilities, enhancing key elements of regulatory review, and improving the accuracy and efficiency of compliance assessments. This initiative aligns directly with the office’s mission to operate transparently and cost-effectively, demonstrating how innovation can strengthen public trust and streamline government processes.

Team Members

• Kavya Gautam
• Amiyah McCall
• Swayamijt Saha
• Shelly Hollis, Faculty Advisor

About the USM MSDH HIPAApotamus Project Team

HIPAApotamus explores how an AI-enabled, automated BAA tracking and management solution can improve visibility, reduce compliance risk, and streamline administrative workflows while maintaining strict security and governance controls.

Team Members

• Sushant Aryal
• Prastab Ghimire
• Bipul Adhikari
• Jeevan Karki
• Brycie Wiseman, Faculty Advisor

About the MSU MDA C.A.I.R.O. Project Team

This project introduces an automated certificate lifecycle management system powered by intelligent workflow agents. By combining monitoring, automation, and policy-based decision logic, the system reduces operational risk and eliminates the need for manual tracking of certificate renewals across state agencies.

Team Members

• Nezha Amine
• Cedric Roberson
• Shelly Hollis, Faculty Advisor

About the USM ReCert Ticket Project Team

ReCert introduced an agent-based framework that transformed certificate lifecycle management from reactive manual coordination to a proactive and event-driven automation system. Implemented automatic renewal detection and workflow progression will reduce operational risk, improve auditability, and allow for scalable certificate governance across agencies.

Team Members

• Nichaela Barela
• Brady Moore
• Tyler Brashears
• Abdurrahman Oyediran
• Kevon Scales
• Allen Fowler
• Kelah McFarland-Barnes, Faculty Advisor

About the USM MDA Golden Automaters-CertFlow Project Team

Rather than building a simple renewal script, Golden Automaters-CertFlow built a governance-aware agentic infrastructure platform. The key differentiators are: using the ACME protocol (RFC 8555) against a Pebble test CA - the same open standard used by Let's Encrypt in production rather than a custom mock; a multi-agency Certificate Intelligence Dashboard giving non-technical stakeholders real-time visibility from day one; an approval workflow that produces a named, timestamped compliance record for every deployment; and a policy-constrained agent architecture where security officers control cryptographic decisions through configuration, not code changes.

Team Members

• Haad Imran
• Abdelrahman Teima
• Riad Benyamna
• Brycie Wiseman, Faculty Advisor

About the MSU MDHS NutriLink Project Team

NutriLink takes in natural language queries and suggests resources based on the county the requester lives in. This information is sourced from the County Health Rankings and Roadmaps (CHRR) dataset¹, the Healthy Eating Research Nutritional Guidelines (HER)², as well as the Supporting Wellness at Pantries (SWAP) method to better inform the requester of all available resources in their county.

Team Members

• Basile Tomeho
• Jeffrey Nyabor
• Kaci McDill
• Devin Chen
• Shelly Hollis, Faculty Advisor

¹University of Wisconsin Population Health Institute & Robert Wood Johnson Foundation            
(n.d.). County Health Rankings & Roadmaps. County Health Rankings & Roadmaps. 
https://www.countyhealthrankings.org/

²UConn Rudd Center for Food Policy and Health. 
(n.d.). HER Nutrition Guidelines. UConn Rudd Center for Food Policy and Health. 
https://uconnruddcenter.org/her-guidelines/

About the USM VeriScript Project Team

This project applies AI to standardize regulatory oversight without removing human accountability. By automating the identification of high-risk discrepancies, the system allows professional staff to focus their expertise on complex cases rather than repetitive data entry.

Team Members

• Bishal Bagale
• Shushil Pant
• Sujal Maharjan
• Sudeep Kumal
• Sabin Baral
• Saurav Kandel
• Brycie Wiseman, Faculty Advisor

About the MSU MSBoN TruScript Project Team

This project innovates by integrating AI for standardized, explainable transcript analysis in a fraud-sensitive domain, enhancing efficiency while preserving human oversight and regulatory compliance, unlike traditional manual processes.

Team Members

• Anoop Mishra
• Abhishek Humagain
• Shelly Hollis, Faculty Advisor

About the USM MSBoN Team SP Project Team

Unlike standard OCR tools, this solution integrates specific Mississippi licensure logic directly into the verification pipeline, transforming a passive document review into an active, risk-aware decision support system.

Team Members

• Sameen Chand
• Pramish Pandey
• Brycie Wiseman, Faculty Advisor

About the USM MDA Golden Ticket Project Team

This project applies enterprise-grade Retrieval-Augmented Generation within a secure internal government environment. Rather than relying on opaque AI outputs, the system focuses on grounded responses, transparent citation, confidence-based case escalation, audit logging and model traceability, human oversight, and hybrid retrieval scoring (semantic similarity + keyword boosting). This ensures the assistant enhances IT workflows without replacing human oversight, aligning with state governance standards.

Team Members

• M M Nishat
• Sujjal Chapagain
• Dikshant Aryal
• Brycie Wiseman, Faculty Advisor

About the MSU Service Dawg Project Team

This solution utilizes a natural-language AI-powered conversational chatbot intended to improve operational efficiency and user experience without loss of accuracy.

Team Members

• Yom Patel
• Sadhan Ghimire
• Shelly Hollis, Faculty Advisor

About the USM MDA Soaring Support Project Team

This solution leverages conversational AI to seamlessly guide users to resolutions, transforming static IT documentation into an interactive, accessible support experience without replacing human oversight.

Team Members

• Dikesh Shrestha
• Prabesh Pathak
• Aavash Tiwari
• Brycie Wiseman, Faculty Advisor

About the MSU ITS Smoother Operator Project Team

This project applies LLM-based conversational AI to a real-world government operations challenge, replacing manual operator routing with an intelligent, always-available triage system. By leveraging natural language understanding rather than rigid menu trees, the solution can interpret the full range of how citizens describe their needs and respond with consistent, accurate routing - a meaningful step forward from traditional IVR systems.

Team Members

• Aditya Singh
• Shelly Hollis, Faculty Advisor

About the MSU MDES CyberDawgs Consultants Project Team

We are leveraging AI to streamline the drafting and formatting of resumes, while ensuring that WIN Job Center staff remain actively involved to review and confirm the accuracy of all information.

Team Members

• Maryanne Balch
• Trey Parker
• Shelly Hollis, Faculty Advisor