ITS Services

We partner with our customers and private sector companies to optimize the use of information technology resources for enhanced delivery of government services. ITS understands technology is the driving force behind your daily operations and we offer a full range of solutions designed to put technology to work for you.

COMMUNICATING (Telecom & Network)

We understand the importance of providing affordable, secure, high performance communications solutions to Mississippi government and education entities. ITS delivers fully redundant and resilient data and voice communication solutions through collaborative vendor contracts and directly managed services for state government.

Telecom Service and Support

Customer Support

Online Services

​Technical Support

  • Basic Data and Complex (Voice and Data) Cable Installation
  • Basic Telephone Installation
  • Call Centers/Automated Call Distributions (ACD/Call Management Systems Support)
  • Domain Name Services

Telecommunications Project Management/Consulting

  • Infrastructure Coordination
  • Needs Analysis
  • Training
  • Vendor Bill Audits for Telecom Services

Telecommunications Voice and Data Statewide Services

User Guides

Communications Help Desk

Agency Telecommunications Coordinators serve as the single point of contact designated by a state agency to interface with ITS Telecom Services. Telecom Services considers the Telecom Coordinator or agency contact person to be the official voice on all requests for telecommunications products and services.  

​​For Telecommunications billing inquiries:

Billing Support Line 
601-432-8210

For new requests or service orders:

Customer Support Line
601-432-8033

Customer Support Fax
601-432-8100

State Government Operator 
601-359-1000

Trouble Reporting Line
601-432-8080

For more information about these or any other services listed on our site, please Contact Us.​