COMMUNICATING (Telecom & Network)
We understand the importance of providing affordable, secure, high performance communications solutions to Mississippi government and education entities. ITS delivers fully redundant and resilient data and voice communication solutions through collaborative vendor contracts and directly managed services for state government.
Telecom Service and Support
Customer Support
Online Services
Technical Support
- Basic Data and Complex (Voice and Data) Cable Installation
- Basic Telephone Installation
- Call Centers/Automated Call Distributions (ACD/Call Management Systems Support)
- Domain Name Services
Telecommunications Project Management/Consulting
- Infrastructure Coordination
- Needs Analysis
- Training
- Vendor Bill Audits for Telecom Services
Telecommunications Voice and Data Statewide Services
- AT&T Conferencing with Zoom Web/Video
- Audio/Web Conferencing Support
- High Speed Internet and Data Network Access
- Local Dial Tone, Long Distance Access, and International Calling
- Toll-Free Number Support
- Voice Mail Services
User Guides
Communications Help Desk
Agency Telecommunications Coordinators serve as the single point of contact designated by a state agency to interface with ITS Telecom Services. Telecom Services considers the Telecom Coordinator or agency contact person to be the official voice on all requests for telecommunications products and services.
For Telecommunications billing inquiries:
Billing Support Line
601-432-8210
For new requests or service orders:
Customer Support Line
601-432-8033
Customer Support Fax
601-432-8100
State Government Operator
601-359-1000
Trouble Reporting Line
601-432-8080
For more information about these or any other services listed on our site, please Contact Us.