We provide customers with technical guidance and assistance in the acquisition of information technology solutions that provide the best combination of functionality and cost while maximizing the compatibility of Mississippi’s information resources.


The Mississippi Department of Information Technology Services (ITS) and Guidesoft, d/b/a Knowledge Services, have entered into a contract for a Managed Service Provider (MSP) program. A Managed Service Provider solution will continue to be competitive and add value in areas of contingent worker and milestone, deliverable and/or service-based statement of work (SOW) procurements. Knowledge Services carries the primary responsibility for over-seeing all consulting services engagement requirements from candidate selection to compliance and reporting. The MSP becomes the point of contact for agencies utilizing the program.

Using the MSP Program - Agency Information
Statements of Work - SOW Documents between Agencies and Knowledge Services