ITS Services

We partner with our customers and private sector companies to optimize the use of information technology resources for enhanced delivery of government services. ITS understands technology is the driving force behind your daily operations and we offer a full range of solutions designed to put technology to work for you.

COMMUNICATING (Telecom & Network)

COMMUNICATING (Telecom & Network)

We understand the importance of providing affordable, secure, high performance communications solutions to Mississippi government and education entities. ITS delivers fully redundant and resilient data and voice communication solutions through collaborative vendor contracts and directly managed services for state government.​​

We offer


VOICE COMMUNICATIONS
Based on the location of the facility, statewide voice communications are provided through two types of connectivity solutions.

  • Central Office Solutions - For government offices located outside the Capitol Complex, TS offers Centrex, a central office based voice communications system that provides many of the features and functionalities of a Private Branch Exchange (PBX) or Key Telephone System (KTS), without a large capital investment.  Centrex services are currently available in 65 cities statewide and provide the following core services:
    • Business lines
    • Centrex
    • PBX and KTS
    • Hosted Voice over IP (VoIP)
    • Authorization codes for long distance service
    • Voicemail

  • Capitol Complex Solutions - This service is provided to facilities located within the Capitol Complex and to some larger remote office locations that are integrated into the enterprise voice communications system.  The following services are included in the Capitol Complex solution:
    • Multi-line and single line telephone sets
    • Call Center applications
    • Voice over IP (VoIP)
    • Authorization codes for long distance service
    • Voicemail

DATA COMMUNICATIONS
ITS also provides network solutions to state and local entities in the Capitol Complex as well as statewide.

  • Wide Area Network Solutions - The WAN infrastructure that supports data connectivity for remote office locations outside the Capitol Complex is provided through a hosted solution under a long term contract with AT&T.  The transport technology is Multi-Protocol Label Switching (MPLS) designed to support traditional and real-time applications and include the following services:
    • Transport of IP network applications
    • Vendor managed circuit and router services
    • Multi-tier options for circuit types and speeds
    • Quality of services for real-time applications

  • Enterprise Core Data Network - This network consists of two integrated network components.  The Capitol Complex Fiber Network and the State Data Center Network are designed for seamless connectivity within and between state agency building, the State Data Centers, commodity Internet, as well as providing connectivity to remote office locations within the MPLS cloud.  These networks are fully redundant and resilient in supporting high speed data, voice, and video transport for all major state government buildings within the Capitol Complex.  Enterprise Core Data Network services include:
    • Multi-tier options for circuit speeds ranging from 100Meg to 10Gig
    • Transport of IP network applications
    • Perimeter firewall and IPS protection
    • Secure access between an agency's headquarters and remote office locations
    • Secure access to an agency's hosted applications within the State Data Center

COLLABORATIVE SOLUTIONS
ITS provides a variety of collaborative services to support the state's telecommunications needs.  These services include:
    • Domain Name Services
    • IP address management
    • Audio, web, and video conferencing
    • Firewall traversal for IP video applications
    • ListServ setup and support
    • Infrastructure cabling and support within the Capitol Complex
    • Project management for voice and data needs
    • Capacity planning for better network performance

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