About ITS

We are committed to ensuring that the State of Mississippi receives the maximum use and benefit from information technology and services and to assisting our customers as they strive to reduce costs by capitalizing on shared technology and fully leveraging the State Data Centers to meet their technology needs.

Avaya Communication Manager 7 Upgrade - July 25, 2016

​We know your telephone service is an important business tool. As the provider of this service, ITS strives to help you quickly and reliably connect to your customers. In doing so we will be upgrading the Avaya telephone system on Monday, July 25, 2016.

In order to facilitate a smooth transition for all of our customers, work orders involving programming beginning Monday, July 25, 2016 through Monday, August 1, 2016 will be processed upon completion of the upgrade.

If you have any questions regarding this upgrade please contact Lisa Kuyrkendall, lisa.kuyrkendall@its.ms.gov or 601-432-8015.


Article Date:   7/13/2016    |   Expiration Date:   9/30/2016


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